Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from mcewangolf.com
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as āDevice Informationā.
We collect Device Information using the following technologies:
- Ā āCookiesā are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- Ā āLog filesā track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Ā āWeb beaconsā, ātagsā, and āpixelsā are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as āOrder Informationā.
When we talk about āPersonal Informationā in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIORALĀ ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiativeās (āNAIā) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Allianceās opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Siteās data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by eāmail at support@mcewangolf.comĀ or by mail using the details provided below:
McEwan Golf Co.
[Re: Privacy Compliance Officer]
McEwan Golf Creative, LLCĀ
594 Jewett Ave, Staten Island NY, 10314 United States
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Shipping Info
How do I track my order?
We send out a confirmation email when an order is placed. After the order ships, you will receive a shipping email that includes tracking information.
For any issues or concerns, please email us at support@mcewangolf.com
How long will it take to get my order?
Domestic
Orders are typically shipped within 1-2 business days and will typically arrive between 5-7 Business days via USPS (Expedited options available at checkout). A confirmation email and shipping updates will be automatically emailed post purchase. Free Shipping for orders over $50.
International
Orders are typically shipped within 1-2 business days. Live rates w/ several shipping options available upon checkout.Ā Please note duties and taxes are the customers responsibility.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Returns & Exchanges
Return & Exchange Policy
Returns and exchanges are permitted within 30 days of purchase.Ā We'll cover the return shipping for returns and theĀ firstĀ exchangeĀ (If multiple exchanges occur, customer will be responsible for shipping costs).Ā
International Returns & Exchanges
Returns and exchanges are permitted within 30 days of purchase.Ā The customer is responsible for shipping costs related to returns orĀ exchanges.
How do I initiate a return?
To initiateĀ a return or exchangeĀ please email our team atĀ support@mcewangolf.comĀ with your order number and reason for return/ exchange. We'll provide a return slip from there. Once the return item is received, we will issueĀ the return to the payment method used for the purchase.
WeĀ take pride in the quality of every item offered on our online store. We've personally curated collections from top brands in and outside of the golf industry. Additionally, customer service is always top of mind.Ā We want you to be 100% happy with your experience, so if for any reason you are not completely satisfied with your purchase, please let us know right away atĀ support@mcewangolf.com
Questions?
Please fill the below contact form and our team will get back to you asap.