FAQs
Shipping Info
How do I track my order?
We send out a confirmation email when an order is placed. After the order ships, you will receive a shipping email that includes tracking information.
For any issues or concerns, please email us at support@mcewangolf.com
How long will it take to get my order?
Domestic
Orders are typically shipped within 1-2 business days and will typically arrive between 5-7 Business days via USPS (Expedited options available at checkout). A confirmation email and shipping updates will be automatically emailed post purchase. Free Shipping for orders over $50.
International
Orders are typically shipped within 1-2 business days. Live rates w/ several shipping options available upon checkout. Please note duties and taxes are the customers responsibility.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Returns & Exchanges
Return & Exchange Policy
Returns and exchanges are permitted within 30 days of purchase. We'll cover the return shipping for returns and the first exchange (If multiple exchanges occur, customer will be responsible for shipping costs).
International Returns & Exchanges
Returns and exchanges are permitted within 30 days of purchase. The customer is responsible for shipping costs related to returns or exchanges.
How do I initiate a return?
To initiate a return or exchange please email our team at support@mcewangolf.com with your order number and reason for return/ exchange. We'll provide a return slip from there. Once the return item is received, we will issue the return to the payment method used for the purchase.
We take pride in the quality of every item offered on our online store. We've personally curated collections from top brands in and outside of the golf industry. Additionally, customer service is always top of mind. We want you to be 100% happy with your experience, so if for any reason you are not completely satisfied with your purchase, please let us know right away at support@mcewangolf.com
Questions?
Please fill the below contact form and our team will get back to you asap.